Refund policy

Returns & 60-Day Guarantee

You can request a refund within 60 days of receiving your order.

How to start a return

Email support@beamspecs.com with your order number and the email you used at checkout. We will reply with return instructions and the return address. Wait for that email before you send anything. Pack the glasses and the USB-C cable.

Refund

After we receive the return, we email you and refund the original payment method. Your bank can take a few extra business days to show it. For a change of mind, you pay the return shipping, and the original shipping fee (if any) is not refunded.

Damaged, defective, or wrong item

This one is on us. Email us with your order number and a photo. We will send a prepaid return label if needed and replace it or refund you.

See our shipping details and return instructions before ordering.